{"id":3339,"date":"2020-08-16T06:14:15","date_gmt":"2020-08-16T04:14:15","guid":{"rendered":"http:\/\/www.orbit.cz\/?page_id=3339"},"modified":"2025-12-02T15:02:34","modified_gmt":"2025-12-02T14:02:34","slug":"request-a-service-intervention","status":"publish","type":"page","link":"https:\/\/www.orbit.cz\/en\/vyzadat-servisni-zasah\/","title":{"rendered":"Request service intervention"},"content":{"rendered":"<style>.kb-row-layout-id3339_1d0fad-08 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id3339_1d0fad-08 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id3339_1d0fad-08 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id3339_1d0fad-08 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id3339_1d0fad-08 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id3339_1d0fad-08 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id3339_1d0fad-08 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column3339_da5dde-4d > .kt-inside-inner-col,.kadence-column3339_da5dde-4d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column3339_da5dde-4d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column3339_da5dde-4d > .kt-inside-inner-col{flex-direction:column;}.kadence-column3339_da5dde-4d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column3339_da5dde-4d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column3339_da5dde-4d{position:relative;}@media all and (max-width: 1024px){.kadence-column3339_da5dde-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column3339_da5dde-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column3339_da5dde-4d\"><div class=\"kt-inside-inner-col\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p class=\"has-theme-palette-4-color has-text-color has-link-color has-medium-font-size wp-elements-1 wp-block-paragraph\">Servisn\u00ed z\u00e1sah poskytujeme <strong>24\/7<\/strong> pomoc\u00ed z\u00e1kaznick\u00e9 linky ORBIT na telefonn\u00edm \u010d\u00edsle <strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">+420&nbsp;840&nbsp;180&nbsp;180<\/mark> <\/strong>nebo pomoc\u00ed<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\"> <strong>online formul\u00e1\u0159e<\/strong><\/mark> n\u00ed\u017ee.<\/p>\n\n\n\n<p class=\"has-theme-palette-4-color has-text-color has-link-color has-medium-font-size wp-elements-2 wp-block-paragraph\">Zaru\u010dujeme v\u00e1m rychl\u00fd a&nbsp;kvalitn\u00ed z\u00e1kaznick\u00fd servis a&nbsp;podporu od odborn\u00edk\u016f.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h5 class=\"wp-block-heading\">V&nbsp;r\u00e1mci servisn\u00ed podpory v\u00e1m poskytneme:<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pomoc p\u0159i \u0159e\u0161en\u00ed servisn\u00edch po\u017eadavk\u016f<\/li>\n\n\n\n<li>Z\u00e1kladn\u00ed informace o&nbsp;nab\u00edzen\u00fdch slu\u017eb\u00e1ch a&nbsp;produktech<\/li>\n\n\n\n<li>Odpov\u011bdi na ot\u00e1zky t\u00fdkaj\u00edc\u00ed se \u010dinnosti ORBITu<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><style>.kb-row-layout-id3339_229481-76 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id3339_229481-76 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id3339_229481-76 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}.kb-row-layout-id3339_229481-76 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id3339_229481-76 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr) minmax(0, 2fr);}}@media all and (max-width: 767px){.kb-row-layout-id3339_229481-76 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id3339_229481-76 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-right-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column3339_728872-ca > .kt-inside-inner-col,.kadence-column3339_728872-ca > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column3339_728872-ca > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column3339_728872-ca > .kt-inside-inner-col{flex-direction:column;}.kadence-column3339_728872-ca > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column3339_728872-ca > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column3339_728872-ca{position:relative;}@media all and (max-width: 1024px){.kadence-column3339_728872-ca > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column3339_728872-ca > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column3339_728872-ca\"><div class=\"kt-inside-inner-col\"><style>.kb-image3339_b397e5-4c .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image3339_b397e5-4c\"><figure class=\"aligncenter size-thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.orbit.cz\/wp-content\/uploads\/2024\/06\/Zdenek-Mach-150x150.png\" alt=\"\" class=\"kb-img wp-image-20257\" srcset=\"https:\/\/www.orbit.cz\/wp-content\/uploads\/2024\/06\/Zdenek-Mach-150x150.png 150w, https:\/\/www.orbit.cz\/wp-content\/uploads\/2024\/06\/Zdenek-Mach-300x300.png 300w, https:\/\/www.orbit.cz\/wp-content\/uploads\/2024\/06\/Zdenek-Mach-1024x1024.png 1024w, https:\/\/www.orbit.cz\/wp-content\/uploads\/2024\/06\/Zdenek-Mach-768x768.png 768w, https:\/\/www.orbit.cz\/wp-content\/uploads\/2024\/06\/Zdenek-Mach-12x12.png 12w, https:\/\/www.orbit.cz\/wp-content\/uploads\/2024\/06\/Zdenek-Mach.png 1386w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column3339_c55e3e-15 > .kt-inside-inner-col,.kadence-column3339_c55e3e-15 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column3339_c55e3e-15 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column3339_c55e3e-15 > .kt-inside-inner-col{flex-direction:column;}.kadence-column3339_c55e3e-15 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column3339_c55e3e-15 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column3339_c55e3e-15{position:relative;}@media all and (max-width: 1024px){.kadence-column3339_c55e3e-15 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column3339_c55e3e-15 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column3339_c55e3e-15\"><div class=\"kt-inside-inner-col\">\n<p class=\"has-lg-font-size wp-block-paragraph\"><em>\u201eS <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.orbit.cz\/o-nas\/#tymy\" target=\"_blank\" rel=\"noreferrer noopener\">m\u00fdm<\/a><a href=\"https:\/\/www.orbit.cz\/o-nas\/#vedeni-spolecnosti\"> t\u00fdmem<\/a><\/span> pom\u00e1h\u00e1me a&nbsp;rad\u00edme na\u0161im servisn\u00edm z\u00e1kazn\u00edk\u016fm. Sna\u017e\u00edme se, aby m\u011bli se sv\u00fdm IT provozem co nejm\u00e9n\u011b starost\u00ed. Rychl\u00e9 \u0159e\u0161en\u00ed jejich probl\u00e9m\u016f je na\u0161e hlavn\u00ed priorita.<\/em>\u201c<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading3339_1e3054-9a, .wp-block-kadence-advancedheading.kt-adv-heading3339_1e3054-9a[data-kb-block=\"kb-adv-heading3339_1e3054-9a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3339_1e3054-9a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3339_1e3054-9a[data-kb-block=\"kb-adv-heading3339_1e3054-9a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3339_1e3054-9a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3339_1e3054-9a[data-kb-block=\"kb-adv-heading3339_1e3054-9a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3339_1e3054-9a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3339_1e3054-9a\"><strong>Zden\u011bk Mach, Teamlead Managed Services @ ORBIT<\/strong><\/p>\n<\/div><\/div>\n\n<\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<div class='fluentform ff-default fluentform_wrapper_8 ffs_default_wrap'><form data-form_id=\"8\" id=\"fluentform_8\" class=\"frm-fluent-form fluent_form_8 ff-el-form-top ff_form_instance_8_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_8_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Vy\u017e\u00e1d\u00e1n\u00ed servisn\u00edho z\u00e1sahu CZ (#8)<\/legend>        <div\n                style=\"display: none!important; position: absolute!important; transform: translateX(1000%)!important;\"\n                class=\"ff-el-group ff-hpsf-container\"\n        >\n            <div class=\"ff-el-input--label asterisk-right\">\n                <label for=\"ff_8_item_sf\" aria-label=\"Notify\">\n                    Notify                <\/label>\n            <\/div>\n            <div class=\"ff-el-input--content\">\n                <input type=\"text\"\n                       name=\"item_8__fluent_sf\"\n                       class=\"ff-el-form-control\"\n                       id=\"ff_8_item_sf\"\n                \/>\n            <\/div>\n        <\/div>\n        <input type='hidden' name='__fluent_form_embded_post_id' value='3339' \/><input type=\"hidden\" id=\"_fluentform_8_fluentformnonce\" name=\"_fluentform_8_fluentformnonce\" value=\"e304f0e8a5\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/3339\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_names_first_name_' id='label_ff_8_names_first_name_' >Jm\u00e9no<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_8_names_first_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_names_last_name_' id='label_ff_8_names_last_name_' >P\u0159\u00edjmen\u00ed<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[last_name]\" id=\"ff_8_names_last_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2 '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_email' id='label_ff_8_email' aria-label=\"E-mail\">E-mail<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_8_email\" class=\"ff-el-form-control\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_phone' id='label_ff_8_phone' aria-label=\"Telefon\">Telefon<\/label><\/div><div class='ff-el-input--content'><input name=\"phone\" class=\"ff-el-form-control ff-el-phone\" type=\"tel\" data-name=\"phone\" id=\"ff_8_phone\" inputmode=\"tel\"  aria-invalid='false' aria-required=false><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_8_subject' id='label_ff_8_subject' aria-label=\"Spole\u010dnost\">Spole\u010dnost<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"subject\" class=\"ff-el-form-control\" data-name=\"subject\" id=\"ff_8_subject\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_8_file-upload_1' id='label_ff_8_file-upload_1' aria-label=\"Nahrajte soubor\">Nahrajte soubor<\/label><\/div><div class='ff-el-input--content'><label for='ff_8_file-upload_1' class='ff_file_upload_holder'><span class='ff_upload_btn ff-btn' tabindex='0'>Vybrat<\/span> <input type=\"file\" name=\"file-upload\" id=\"ff_8_file-upload_1\" class=\"ff-el-form-control  ff-screen-reader-element\" data-name=\"file-upload\"  aria-invalid='false' 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id=\"cf-turnstile-fluent-2258743550\"\r\n\t\tclass=\"cf-turnstile\"\r\n\t\tdata-sitekey=\"0x4AAAAAAC2sb03Z_W0uiNOg\"\r\n\t\tdata-theme=\"light\"\r\n\t\tdata-language=\"cs-cz\"\r\n\t\tdata-size=\"normal\"\r\n\t\tdata-retry=\"auto\" data-retry-interval=\"1000\"\r\n\t\tdata-refresh-expired=\"auto\"\r\n\t\tdata-refresh-timeout=\"auto\"\r\n\t\tdata-action=\"fluent-form-8\"\r\n\t\tdata-callback=\"turnstileFluentCallback\"\r\n\t\t\t\tdata-appearance=\"always\"><\/div>\r\n\t\t<script data-cfasync=\"false\">(window.cfturnstileQueue=window.cfturnstileQueue||[]).push(\"-fluent-2258743550\");if(window.cfturnstileRender)window.cfturnstileRender();<\/script>\t\t<br class=\"cf-turnstile-br cf-turnstile-br-fluent-2258743550\">\r\n\t\t\t\t<style>#cf-turnstile-fluent-2258743550 { margin-left: -15px; }<\/style>\r\n\t\t<\/fieldset><\/form><div id='fluentform_8_errors' class='ff-errors-in-stack ff_form_instance_8_1 ff-form-loading_errors ff_form_instance_8_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_8_1 = {\"id\":\"8\",\"ajaxUrl\":\"https:\\\/\\\/www.orbit.cz\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_8_1\",\"form_id_selector\":\"fluentform_8\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"Toto pole je povinn\\u00e9.\",\"global\":false,\"global_message\":\"This field is required\"}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":false,\"global_message\":\"This field is required\"}},\"names[last_name]\":{\"required\":{\"value\":true,\"message\":\"Toto pole je povinn\\u00e9.\",\"global\":false,\"global_message\":\"This field is 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nejd\u0159\u00edve kontaktovat.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Servisn\u00ed z\u00e1sah poskytujeme 24\/7 pomoc\u00ed z\u00e1kaznick\u00e9 linky ORBIT na telefonn\u00edm \u010d\u00edsle +420&nbsp;840&nbsp;180&nbsp;180 nebo pomoc\u00ed online formul\u00e1\u0159e n\u00ed\u017ee. Zaru\u010dujeme v\u00e1m rychl\u00fd a&nbsp;kvalitn\u00ed z\u00e1kaznick\u00fd servis a&nbsp;podporu od odborn\u00edk\u016f. V&nbsp;r\u00e1mci servisn\u00ed podpory v\u00e1m poskytneme: \u201eS m\u00fdm t\u00fdmem pom\u00e1h\u00e1me a&nbsp;rad\u00edme na\u0161im servisn\u00edm z\u00e1kazn\u00edk\u016fm. Sna\u017e\u00edme se, aby m\u011bli se sv\u00fdm IT provozem co nejm\u00e9n\u011b starost\u00ed. Rychl\u00e9 \u0159e\u0161en\u00ed jejich probl\u00e9m\u016f je&#8230;<\/p>","protected":false},"author":6,"featured_media":19058,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"default","_kad_post_feature":"default","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"klic_citace":[],"class_list":["post-3339","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Vy\u017e\u00e1dat servisn\u00ed z\u00e1sah \u2013 s \u010d\u00edm pot\u0159ebujete pomoci? | ORBIT<\/title>\n<meta name=\"description\" content=\"Z\u00e1kazn\u00edk\u016fm poskytujeme rychl\u00fd a kvalitn\u00ed servisn\u00ed z\u00e1sah. 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